DeVere Insulation and East Cost Mold Remediation were very responsive and easy to work with. We had various sub-contractors working on our home, which required some juggling and rescheduling of work. Christina Pollikof, our point of contact at DI/ECMR, worked with us and accommodated our need for scheduling adjustments. The work performed by DI/ECMR was very good, and resolved the issues identified in our basement. I highly recommend them.
Appreciated the attention to safety and proper procedures. From sales to admin to installers—everyone was professional and helpful.
If I could give them ten stars I deservingly would. Sean’s response time was immediate. He was able to accomplish a major task that three other water remediation companies could not. He saved half of my home with the promise that he would not leave until the job was done in completion (this is so rare in this environment). A man of his word (also rare). Most of all, he provided peace of mind which at that point was invaluable. Note: The job was done with no homeowners’ insurance involvement. Sean, I hope I will not need you again anytime soon, but highly recommend this company to anyone needing water/flood remediation. They are the BEST! CHEERS!
Great communication, great work, very professional!
From the assessment of the property to the completion of the final remediation inspection for certification, East Coast Mold was professional, responsive, and meticulous. I would highly recommend this company to anyone to ensure a safe and mold-free home.
This company came in to remediate mold and clean our ducts/vents. They did a fantastic job and the house looked amazing
Responsive and thorough.
Came across some mold in our attic, made a few calls and the guys from East Coast Mold were out the next day. They provided what I feel like was [a thorough] inspection of the [affected] areas, made a few recommendations on insulation and within less than an hour we had a great proposal and scheduled date for removal. Removal day, the crew was on time and very professional. They explained everything they were doing, they were very kind and considerate as we were working from home and had teenager doing school from home, neither of us were distracted by noise. They cleaned up after themselves, took the time to explain why they had to remove more drywall than expected and what to expect next. We even had to contact East Coast Mold after the fact for help with our insurance claim. They were quick to respond and help even after their end of the job was done. Don’t see that kind of customer service very often these days. This experience has been well beyond what I expected. Highly recommend!!
Very professional! From the initial consult/quote through job completion, they were high-quality professionals. We have used them in our condo building for small and large-scale commercial jobs. Absolutely wonderful to work with. I highly recommend them.
East Coast Mold and their sister company DeVere repaired our leaky garage and did the mold remediation. The crew, led by Jacob, spent a considerable amount of time and effort on the project. There was a hiccup after the job was complete (to their credit – our garage has a strange construction), and Justin (sales) made sure that things were handled getting Alex (tech) to come out and remedy the situation. I’m very pleased with the work and the follow through. Highly recommend! Thanks to all involved in this unique project!